Metanoia Plus Pte. Ltd.

25 Mattar Road, #15-26

Singapore 387731

Cookie Policy

This Cookie Policy explains how Metanoia Plus Pte. Ltd. ("Metanoia Plus," "we," "us," or "our") uses cookies and similar technologies on our website (the "Website") to collect and use information about your online activities. By using our Website, you consent to the use of cookies as described in this policy.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners. Cookies can also be used to track your browsing activity across different websites.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

2. Types of Cookies We Use

We use the following types of cookies on our Website:

  • Necessary Cookies: These cookies are essential for the operation of our Website and enable you to use its features. They include cookies that allow you to log into secure areas of our Website, use a shopping cart, or make use of e-billing services.

  • Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit and how long you spend on each page. This information helps us to improve the performance of our Website and provide you with a better user experience.

  • Functionality Cookies: These cookies allow our Website to remember your preferences, such as your language or region. This enables us to personalize your experience on our Website.

  • Targeting Cookies: These cookies are used to track your browsing activity across different websites. They are used to deliver targeted advertising to you based on your interests.

3. First-Party and Third-Party Cookies

We use both first-party and third-party cookies on our Website:

  • First-Party Cookies: These cookies are set by Metanoia Plus.

  • Third-Party Cookies: These cookies are set by third-party providers, such as Google Analytics. We use third-party cookies to track website traffic and analyze user behavior.

Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session. In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.

4. Specific Cookies We Use

The following table lists the specific cookies we use on our Website and their purposes:

Cookie NamePurposeProviderDurationcrumbCarries out activities that are strictly necessary for the operation or delivery of the Service.Metanoia PlusSessionaka_debugCarries out activities that are strictly necessary for the operation or delivery of the Service.Metanoia PlusSessiontestCarries out activities that are strictly necessary for the operation or delivery of the Service.Metanoia PlusIndefinite_hjLocalStorageTestCarries out activities that are strictly necessary for the operation or delivery of the Service.Metanoia PlusIndefinite_hjRecordingEnabledCarries out activities that are strictly necessary for the operation or delivery of the Service.Metanoia PlusSession_hjRecordingLastActivityCarries out activities that are strictly necessary for the operation or delivery of the Service.Metanoia PlusSessionhjViewportIdCarries out activities that are strictly necessary for the operation or delivery of the Service.Metanoia PlusSessionGoogle Analytics (Universal Analytics)Measures traffic and analyses User behaviour to improve the Service.Google Ireland LimitedVaries (see Google's policy)

Note: This table is an example. You must fill in the actual cookies used on your website.

5. How to Control Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that if you block or delete cookies, you may not be able to use all of the features of our Website.

Users may use their own browser settings to:

See what Cookies or other similar technologies have been set on the device;

Block Cookies or similar technologies;

Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Google Chrome

Mozilla Firefox

Apple Safari

Microsoft Internet Explorer

Microsoft Edge

Brave

Opera

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

6. Opting Out of Interest-Based Advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

7. Consequences of Denying the Use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.

8. More Information

To learn more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

9. Contact Us

If you have any questions about our Cookie Policy, please contact us at:

[Insert Metanoia Plus's Contact Email Address Here]

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. We will post any changes on our Website.

Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.

11. Definitions

  • Cookie: A small text file that is stored on your computer or mobile device when you visit a website.

  • Website: The website owned and operated by Metanoia Plus Pte. Ltd.

  • User: Any individual or entity accessing or using the Website.

  • Metanoia Plus: Metanoia Plus Pte. Ltd.

Key Improvements and Explanations:

  • Company Branding: Replaced generic "Owner" with "Metanoia Plus" throughout.

  • Clearer Language: Simplified phrasing for better understanding.

  • Specific Cookie Table: Added a table to list specific cookies used on the website, their purpose, provider, and duration. Important: You MUST fill this table with the actual cookies used on your website.

  • Contact Information: Included a placeholder for Metanoia Plus's contact email. Important: Replace this with the actual email address.

  • More Information Link: Added a link to www.allaboutcookies.org for users to learn more about cookies.

  • Comprehensive Information: Includes sections on types of cookies, first-party vs. third-party, how to control cookies, and opting out of interest-based advertising.

  • Compliance: This policy is designed to be compliant with common cookie regulations.

  • Legal Review: While this is a much-improved version, it's highly recommended that Metanoia Plus have this Cookie Policy reviewed by a legal professional in Singapore to ensure it is fully compliant with all applicable laws and regulations, including the Personal Data Protection Act (PDPA).

Important Considerations:

  • PDPA Compliance: In Singapore, the Personal Data Protection Act (PDPA) governs the collection, use, and disclosure of personal data. Ensure your Cookie Policy is fully compliant with the PDPA. This includes obtaining valid consent for the use of cookies that collect personal data.

  • Cookie Consent Banner: You will likely need a cookie consent banner on your website that informs users about the use of cookies and allows them to provide or withdraw their consent.

  • Regular Review: Review and update your Cookie Policy regularly to ensure it remains accurate and compliant with applicable laws and regulations.